Refund policy

Refund Policy

We want you to be happy with Party Pilot. Here's our refund policy.

Standard Refunds

Within 7 Days

If you're not satisfied within 7 days of purchase:

• Request a full refund
• No questions asked
• Money back within 5-7 business days

Event Cancellation

If your event is cancelled:

• Contact support with details
• Refunds considered case-by-case
• Partial refunds available

How to Request a Refund

1. Email support@partypilot.co

2. Include your order details

3. Briefly explain your reason (optional)

4. We'll process within 3 business days

Non-Refundable Situations

Refunds may not be available for:

• Requests after 30 days
• Completed events
• Violation of terms of service

Event Rescheduling

If your event date changes:

• No refund needed
• Simply update your event
• Your access continues

Credits vs. Refunds

In some cases, we may offer:

• Account credit for future events
• Extended access period
• Upgraded features

Contact Us

Questions about refunds?

• Email: support@partypilot.co
• Response time: Within 24 hours

We're committed to your satisfaction and will work with you to find a fair solution.